Frequently Asked Questions | Holidaysmakers
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Frequently Asked Questions

Your complete guide to booking, paying, changing, and travelling with Holidaysmakers.

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How it works

Booking in four easy steps

From that first spark of an idea to take-off, here's how a holiday comes together with Holidaysmakers.

1

Explore & Enquire

Browse our destinations, or just tell us your dates and travel style.

2

Itinerary & Quote

We build a tailored plan with clear, upfront USD pricing.

3

Confirm & Pay

Approve it and lock in your holiday through our secure payment.

4

Travel with Confidence

We finalise every detail and support you throughout the trip.

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Good to understand

How refunds really work

Whether you get money back comes down to one thing: has your booking been confirmed with the airline and hotel yet?

💳  You pay for your trip
Same day • before we confirm
●You ask us to cancel within minutes, before we ticket or confirm anything with any supplier at all.
●We reverse the payment. You get your money back — we deduct just the 2–3% gateway fee (depending on card type), which the processor keeps.
After confirmation
●Your booking is confirmed and money is paid out to the airline and hotel, often immediately.
●Any refund then follows the individual supplier's own rules plus any cancellation charges.
●If the flights and hotels are non-refundable, then no refund is possible.

Once confirmed, we can only pass back what the suppliers actually return to us. See our full Cancellation and Refund Policy for the details.

Still have a question?

Our team is glad to help with anything not covered here — just drop us a note with your booking reference.

booking@holidaysmakers.com

This FAQ is for general guidance and should be read alongside our Terms & Conditions, Cancellation & Refund Policy, Privacy Policy and Cookies Policy.

About us

Holidaysmakers is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.

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