Privacy Policy

This Privacy Policy explains how Holidaysmakers collects, uses, shares, and protects your personal information when you visit holidaysmakers.com (the “Website”), make an enquiry, or book a holiday package with us.

“Holidaysmakers”, “we”, “us”, and “our” refer to Holidaysmakers Pvt. Ltd.. Please read this policy carefully so you understand our practices regarding your information.

1. Who we are

For the purposes of this policy, the controller of your personal information is Holidaysmakers Pvt. Ltd., with registered office at 7901 4TH ST N STE 300, ST PETERSBURG, FL 33702. You can reach us about privacy matters at booking@holidaysmakers.com.

2. Information we collect

2.1 Information you give us

• Identity & contact details — name, email address, telephone number, and postal address.
• Booking & travel details — traveller names, dates of birth, passport / travel-document details, nationality, preferences (meal, room, accessibility), and details of any travel companions you supply.
• Payment information — information needed to process payments. Card details are handled through secure payment processors; we don’t store full card numbers on our own systems.
• Communications — the content of any enquiries, messages, and correspondence you send us.

2.2 Information we gather automatically

• Technical & usage data — IP address, device and browser type, operating system, pages visited, referring pages, and how you interact with the Website.
• Cookies & similar technologies — as set out in our Cookies Policy.

2.3 Information from other parties

We may receive information from our travel suppliers (such as airlines, hotels, and local operators), payment processors, fraud-prevention partners, and analytics or advertising providers, where this is needed to deliver and improve our services.

3. The ways we use your information

• To answer your enquiries and prepare quotations and itineraries.
• To process, confirm, and manage your bookings, payments, and travel arrangements.
• To keep in touch with you about your booking, including changes, confirmations, and travel documents.
• To provide customer support before, during, and after your trip.
• To operate, secure, personalise, and improve the Website and our services.
• To detect, prevent, and address fraud, security issues, and misuse.
• To send you marketing communications where you’ve consented or where otherwise permitted by law (you can opt out at any time).
• To meet our legal, tax, regulatory, and accounting obligations.

4. Our legal bases for processing

Where applicable law requires a legal basis, we rely on one or more of the following: performance of a contract with you (to deliver your booking); your consent (for example, for certain cookies and marketing); our legitimate interests (such as improving our services and preventing fraud), provided these aren’t overridden by your rights; and compliance with legal obligations.

5. When we share your information

We don’t sell your personal information. We share it only as needed to deliver our services, and as set out below:

• Travel suppliers — airlines, hotels, transfer companies, destination management companies, and other providers needed to fulfil your booking.
• Payment processors — to handle your payments securely.
• Service providers — IT, hosting, analytics, communications, and professional advisers who act on our behalf under appropriate confidentiality obligations.
• Legal & regulatory bodies — where required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

6. International transfers

Because travel is international by nature, your information may be transferred to and processed in countries other than the one where you live, including to suppliers located in your destination country. Where we transfer personal information across borders, we take steps to ensure it’s handled securely and in line with applicable law.

7. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide our services, meet our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.

8. How we keep your information secure

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. That said, no method of transmission over the internet or electronic storage is completely secure, and we can’t guarantee absolute security.

9. Your privacy rights

Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to: access a copy of your information; correct inaccurate information; request deletion; object to or restrict certain processing; withdraw consent; and request portability. Where applicable, you may also have the right not to be discriminated against for exercising these rights.

To exercise any of these rights, contact us at booking@holidaysmakers.com. We’ll respond in line with applicable law, and we may need to verify your identity before acting on your request.

10. Children’s privacy

The Website is intended for adults. We don’t knowingly collect personal information from children except as part of a family booking made by an adult. If you believe a child has given us information without appropriate consent, please contact us so we can take suitable action.

11. Third-party links

The Website may contain links to third-party websites and services. We aren’t responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies.

12. Cookies

We use cookies and similar technologies as set out in our separate Cookies Policy, which forms part of this Privacy Policy.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above and, where appropriate, let you know. Your continued use of the Website after changes take effect indicates your acceptance of the updated policy.

14. Contact us

Holidaysmakers Pvt. Ltd.
7901 4TH ST N STE 300, ST PETERSBURG, FL 33702
Email: booking@holidaysmakers.com
Website: holidaysmakers.com